Refund policy

RETURN & REFUND POLICY
Welcome to Humazonlinestore.
Customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.

1. Return Eligibility
Customers may request a return within 3 days of receiving their order if:

. The product is damaged or defective

. The wrong item was delivered

. The item is unused, unwashed, and in its original packaging

Items returned after 3 days will not be accepted.

2. Non-Returnable Items
The following items cannot be returned or refunded:

. Used or damaged products caused by the customer

. Products without original packaging

. Customized or personalized items

. Sale or clearance items

 

3. Refund Process
Once we receive and inspect the returned item:

Approved refunds will be processed within 5–7 business days

Refunds will be sent through the original payment method or bank transfer

Shipping charges are non-refundable unless the mistake was from our side

 

4. Exchange Policy
Customers may request an exchange for:

. Wrong size

. Wrong product received

. Defective item

Exchange requests must also be made within 3 days of delivery.

5. Return Shipping
Customers are responsible for return shipping costs unless:

. The item received was defective

. The wrong product was shipped by us

 

6. Contact Information
For return or refund requests, contact us at:
Store Name: Humazonlinestore
Phone: 03209422724
Email: humamuzammil768@gmail.com
Address: Humaz, Mughal Pura, Lahore, Punjab 54000, Pakistan

7. Policy Updates
Humazonlinestore reserves the right to update or modify this policy at any time without prior notice.